UltraDNS Gives Vehix.com Ultimate Control over its DNS Helping to Eliminate Costly Downtime

Vehix.com Selects UltraDNS to Provide Back up for its Data Center Infrastructure

SAN MATEO, Calif., July 16, 2002 -- UltraDNS™ Corporation, the leading Directory Infrastructure Services Provider (DISP), today announced that Vehix.com, an Internet portal designed to facilitate the research and purchase of automobiles, has selected UltraDNS' Managed DNS ServiceT to help provide critical backup support for its online data center as well as help enhance the uptime, security, reliability and performance of the Vehix.com website. Through UltraDNS' user interface (UI), Vehix.com has ultimate control of its domain name system (DNS). Vehix.com has already experienced a significant ROI by using the Managed DNS Service deriving the benefits of increased site traffic and a significant performance boost in the speed of web page downloads.

Boasting more than one million visitors per month, Vehix.com is taking proactive measures to ensure consistent customer satisfaction by guaranteeing 100% un-interrupted service. Many e-commerce companies entrust their ISP's to perform crucial directory services, leaving many Web sites vulnerable to downtime caused by data center failure or outages. Once a data center goes offline, a company can make a request to re-point the DNS to an alternate provider; however, the probability of the change occurring in a timely manner is unlikely. E-commerce companies like Vehix.com rely on their Web sites for customer transactions and sales. In the event of a business related or technical disruption, it could potentially mean a significant loss in revenue.

"Vehix.com represents more than 800 dealers and hosts a real-time inventory of approximately 400,000 new and used vehicles," says Benjamin Edmund, director of network operations for Vehix.com. "If we experience site failure, it could result in an un-recoverable loss in revenue. Not only does UltraDNS give us the power to control our DNS but provides us with a significant performance increase, giving us the assurance that our site is up and running 24/7 at its fullest capacity."

By partnering with UltraDNS, Vehix.com is proactively administering a best of breed disaster recovery plan that protects against data center failures and bypasses the legacy DNS infrastructure. As an ISP agnostic DNS provider, UltraDNS allows Vehix.com to control its DNS by allowing the IT administrator to specify primary and secondary data centers should one go offline. Through its globally accessible UI, Vehix.com can adjust the accessibility of its data center, make a quick change to its IP address and re-route traffic to an alternate data source, allowing the site to be back up in a matter of minutes.

"With real-time, global DNS propagation, Vehix.com may administer their mission critical services 24/7 to make adjustments and modifications to its IP addresses. In the event of an outage, Vehix.com can reroute traffic to an alternate data center ensuring end-users consistent access to the site," says Ben Petro, president and CEO for UltraDNS. "We empower Vehix.com with the ability to manage its own DNS, taking control from the data center and putting it where it belongs; in-house."

DNS forms the first link in the chain of events that connect an Internet user to a web site. By translating the name typed into a browser (www.example.com) to an IP address (172.16.93.87), DNS touches every Internet transaction. As such, DNS is at the core of every application including email.

About Vehix.com
Vehix.com is a leading online automotive e-commerce company that provides consumers with the information needed to purchase a new or used vehicle. The Internet website (www.vehix.com) allows consumers to research pricing, specifications and other relevant information regarding new and pre-owned vehicles. The website also provides customers with over 400,000 new and used vehicle listings in its auto classifieds each month. The Vehix.com website receives more than 7 million hits and 350,000 page views per day and attracts over 1 million unique visitors per month.

About UltraDNS
Based in San Mateo, Calif., UltraDNS™ Corporation is the leading Directory Infrastructure Services Provider (DISP), delivering solutions that enhance the reliability and performance of the world's largest directories and the mission-critical applications that access them. UltraDNS provides managed services and also develops custom infrastructure solutions based on its proprietary Directory Services Platform, the first global directory infrastructure capable of the most demanding database problems -- such as Internet site requests. Customers include Oracle, MSN Hotmail, Forbes.com, Corio, and Handspring. For more information, visit www.neustarultraservices.biz.

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